Details of our deliveries from Meg K9 Dog Leads

Scotland

All Scottish postcodes are despatched by Royal Mail.

Northern Ireland & Republic of Ireland

We do our best to make sure parcels are despatched promptly and do our best to chose good delivery partners, however sometimes things don’t go to plan with customs and some areas of Ireland & the Republic of Ireland.

Please order in good time as we cannot give any guarantees as to the speed of delivery unless you choose to upgrade your delivery method which should be done by emailing us.

Some orders may incur customs charges.

European & Worldwide orders

For European and Worldwide orders, due to the exit of Great Britain from the EU on the 1st January 2021, there may be an increase in costs, delivery delays, and customs charges payable by the customer. We are sorry for this inconvenience and hope to continue business with our European and Worldwide customers.

Bespoke Orders

As I get busier, more and more people are requesting bespoke items. These may take up to 5 working days to complete. Where measurements are needed please be sure that your measurements are correct.

Remember all products are made from scratch by hand, hence a possible delay during busy periods.

Please be sure to put ‘safe place’ leaving instructions on your additional comments (at the checkout) if you are not going to be in otherwise delays will be experienced. Please also leave your mobile number, not landline for delivery notifications.

Delivery charge

The cost of delivery reflects the total overheads incurred as a result of using a postal or courier service (in this case bags, labels, paper and time etc).

No claims for loss can be made before 15 days have passed with Royal Mail. This means no replacements can be sent before this date if sent (lost) by Royal Mail.

For a more accurate delivery time …

If you would like a more accurate idea of the expected delivery time, then please give me a ring or email me and if your order is required by a certain date, this must be stated on the actual order, not at a later date, please. Unfortunately, no guarantees can be given even if you upgrade to a courier during the current climate.

Deliveries outside the UK

Please expect extended delays on all deliveries outside the UK. All non-UK parcels are tracked and signed now due to the unreliability of Royal Mail Standard Parcels.

We are dedicated to providing exceptional service and ensuring that your custom dog leads reach you safely and in a timely manner. We understand the excitement of receiving your personalised dog lead, and we want to make the delivery process as smooth and efficient as possible.

At Meg K9 Dog Leads, we prioritise the satisfaction of our customers. That’s why we have partnered with reliable and reputable shipping carriers (Royal Mail) to ensure that your order is handled with care from the moment it leaves our workshop until it arrives at your doorstep. We take pride in packaging your custom dog lead securely, so it arrives in pristine condition, ready to adorn your furry friend.

To provide you with flexibility, we (can) offer various shipping options to accommodate your preferences and requirements. Please contact us about changes to your order. Whether you need your dog lead expedited for a special occasion or prefer standard shipping, we have options available to suit your needs.

Additionally, we understand the importance of transparency and communication. Once your order is placed, we will provide you with a Royal Mail tracking number so you can monitor the progress of your package every step of the way. You can rest assured that we are here to assist you should you have any questions or concerns about your delivery.

We also strive to ensure that our delivery process is environmentally friendly. We minimise waste by using sustainable packaging materials whenever possible, without compromising the safety and protection of your order. Our commitment to the environment extends beyond the creation of beautiful custom dog leads to the way we deliver them to you.

We are grateful for your trust in Meg K9 Dog Leads, and we are committed to exceeding your expectations not only in the quality of our products but also in our delivery service. We value your satisfaction and look forward to providing you with an exceptional shopping experience, from the moment you place your order until your custom dog lead is in your hands.

Thank you for choosing Meg K9 Dog Leads. We can’t wait for you and your furry companion to enjoy the unique and stylish dog leads we have crafted just for you!